Shipping policy

SHIPPING

To return your product: Please mail it to 2957 Festival Way Suite 123 Waldorf, MD 20601
  • Responsibility: You will be responsible for paying your own return shipping costs. These costs are non-refundable.
  • If you receive a refund, the cost of return shipping may be deducted from your refund.
  • Shipping Fees: Original shipping costs are non-refundable.


PROCESSING TIME

Most orders are processed and shipped within 48 hours of purchase on weekdays (excluding holidays). Orders placed on weekends or holidays will be processed the next business day.

DOMESTIC SHIPPING (United States)

Shipping within the United States generally takes 2–5 business days from the date of purchase, depending on the shipping option selected at checkout.

INTERNATIONAL SHIPPING

International shipping times vary based on destination and carrier. Please note that international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.


ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

DELAYS

While we strive to meet all estimated delivery times, Creative Passion is not responsible for delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.